Terms of Service

These Terms of Service ("Terms") govern your use of Adgrow AI's AI-powered marketing automation platform ("Service") operated by Adgrow AI ("us", "we", or "our").

1. Acceptance of Terms

By creating an account or using Adgrow AI, you confirm that:

• You are at least 18 years old or have parental consent
• You have the legal authority to enter into this agreement
• You will comply with all applicable laws and regulations
• All information you provide is accurate and current

2. Description of Service

Adgrow AI provides an AI-powered marketing automation platform that enables users to:

• Create and manage advertising campaigns across multiple platforms
• Connect and integrate with Google Ads, Meta Ads, YouTube, and other advertising platforms
• Utilize AI-driven optimization for campaign performance
• Access analytics, insights, and performance reporting
• Automate marketing workflows and processes

3. User Accounts and Registration

Account Creation

• You must provide accurate, complete, and current information
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One person or entity may not maintain more than one account without our consent

Account Security

• Use strong, unique passwords
• Enable two-factor authentication when available
• Log out of shared or public devices
• Do not share your account credentials with others

4. Connected Platform Integration

When you connect third-party advertising platforms (Google Ads, Meta, etc.), you acknowledge that:

• You have the authority to grant access to these accounts
• You remain responsible for compliance with each platform's terms of service
• We will access your accounts only as necessary to provide our services
• You can revoke access at any time through platform settings
• We are not responsible for actions taken by these third-party platforms

5. Acceptable Use Policy

Permitted Uses

You may use our Service to:

• Create legitimate advertising campaigns
• Manage and optimize marketing efforts
• Analyze campaign performance data
• Access educational resources and support materials

Prohibited Uses

You may NOT use our Service to:

• Create deceptive, fraudulent, or misleading advertisements
• Promote illegal products, services, or activities
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems
• Reverse engineer or attempt to extract source code
• Use the Service for competitive intelligence gathering
• Resell or redistribute our Service without permission

6. Subscription Plans and Billing

Subscription Terms

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• Prices may change with 30 days advance notice
• You authorize automatic billing to your selected payment method

Free Trial

• Free trials are limited to one per user or organization
• Trial limitations may apply to features or usage
• Trials automatically convert to paid subscriptions unless cancelled
• Credit card information may be required for trial activation

Payment and Refunds

• All payments are processed through secure third-party payment processors
• Failed payments may result in service suspension
• Refunds are provided only in accordance with our refund policy
• Disputed charges must be reported within 60 days

7. Intellectual Property Rights

Our Rights

Adgrow AI retains all rights, title, and interest in:

• The Service platform, software, and technology
• AI algorithms, models, and optimization techniques
• Trademarks, logos, and brand materials
• Documentation, guides, and educational content
• Aggregated and anonymized usage data

Your Rights

You retain ownership of:

• Your original content, creative assets, and campaign materials
• Your business data and customer information
• Campaign strategies and targeting parameters you create

License to Use

You grant us a limited license to:

• Use your content to provide the Service
• Process your data for AI optimization and analytics
• Display your content within the platform interface
• Create aggregated, anonymized insights for service improvement

8. Data and Privacy

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which covers:

• What information we collect and how we use it
• How we protect your data and maintain security
• Your rights regarding your personal information
• How to contact us with privacy concerns

By using our Service, you also agree to our data processing practices as described in the Privacy Policy.

9. AI and Automated Decision Making

Our Service uses AI and machine learning for:

• Campaign optimization and performance improvement
• Audience targeting and segmentation recommendations
• Bid management and budget allocation
• Creative asset performance analysis

10. Third-Party Integrations

Our Service integrates with third-party platforms including:

• Google Ads and Google Marketing Platform
• Meta (Facebook and Instagram) Business Manager
• YouTube and Google Analytics
• Other advertising and analytics platforms

Your use of these integrations is subject to their respective terms of service and privacy policies.

11. Service Availability and Modifications

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Emergency maintenance may occur with limited notice

Service Modifications

• We may modify, update, or discontinue features with notice
• New features may be added to improve the Service
• We reserve the right to modify these Terms with 30 days notice

12. Limitation of Liability

Specific Disclaimers

• We do not guarantee specific campaign performance or results
• AI recommendations are suggestions only and not guaranteed outcomes
• Third-party platform changes may affect Service functionality
• You are responsible for compliance with advertising regulations

13. Indemnification

You agree to indemnify and hold harmless Adgrow AI from claims arising from:

• Your use of the Service in violation of these Terms
• Your advertising content or campaigns
• Violation of third-party rights or applicable laws
• Breach of your representations and warranties

14. Termination

Termination by You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing cycle
• You can download your data before termination

Termination by Us

We may suspend or terminate your account for:

• Violation of these Terms or our policies
• Non-payment of fees
• Fraudulent or illegal activity
• Extended periods of inactivity

Effect of Termination

• Your access to the Service will cease immediately
• We may delete your data after a reasonable retention period
• Provisions regarding liability and intellectual property survive termination

15. Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Dispute Process

1. Direct Resolution: Contact us first to resolve disputes informally
2. Mediation: If informal resolution fails, we agree to mediation
3. Arbitration: Binding arbitration for disputes over $10,000
4. Small Claims: Small claims court for qualifying disputes

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Adgrow AI.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force Majeure

We shall not be liable for delays or failures due to circumstances beyond our reasonable control.

17. Updates to Terms

We may update these Terms from time to time. When we do:

• We will provide at least 30 days notice of material changes
• Notice will be sent via email and posted on our platform
• Continued use of the Service constitutes acceptance of updated Terms
• If you disagree with changes, you may terminate your account